BRINGING OUR
BRAND TO LIFE
OUR CLIENTS
Our goal is to help our clients move through life.
Hover over a client’s image and click the blue bar to read their story.
WHAT WE LEARNED.
We did our research. And when our customers were asked what words best described NSM, here is what they said:
KNOWLEDGEABLE
EXPERIENCED
PROFESSIONAL
FRIENDLY
CLIENT-FOCUSED
HARD WORKING
“The people at the local branch are wonderful. They are always kind and professional and make sure we are happy with our equipment.”
“They’re knowledgeable and listen to my concerns.”
“I have NEVER had a supplier who worked so hard to make sure my wheelchair was a perfect fit.”
“I am always satisfied with the ATP that I work with. Very knowledgeable, professional and personable.”
“I love NSM. The staff is excellent, caring and knowledgeable. When I was at my worst, they were at their best.”
“I really like the way everyone that I come in contact with is so friendly, and is honestly concerned about what you need.”
OUR MISSION
We deliver personalized solutions to individuals with mobility challenges by bringing together industry-leading expertise, uniquely engineered systems and breakthrough technologies. Our products and services provide independence and self-reliance to clients; reassurance to family and caregivers; and responsive, flexible and highly professional clinical support to our referral sources.
OUR VISION
Our calling goes beyond being a preferred provider of mobility solutions. It is how we touch lives with a genuine compassion that begins deep within our hearts and is carried throughout everything we do. It is what will continue to drive us to build lifelong relationships with our clients, honoring their journey of independence with ingenuity and excellence that helps them move through life.
We will never be satisfied until we have exceeded the expectations of those we serve in our quest to be a trusted partner. Breaking more barriers, impacting more lives. Taking us where we aspire to be, and our clients, where they deserve to go.
OUR CORE VALUES
Core values are what support the vision, shape the culture and reflect what the company values. It’s no surprise we chose HEARTS as the acronym for our values. It’s one more way we remind ourselves we always have the client’s best interest at heart.
HONOR
Doing the right thing, even when no one is looking.
EXCELLENCE
Always striving to do better.
ACCOUNTABILITY
Being motivated and responsible for our actions and results.
RESPECT
Treating others as you want to be treated.
TEAMWORK
Working together to achieve more.
SERVICE
Taking action to create value for others.
OUR BRAND STORY
At National Seating & Mobility, we are driven by a deep-seated desire to do our very best for each and every client. We are motivated by the knowledge that our work impacts countless lives. We deliver independence and self-reliance to clients who are able to meet the world on their own terms with one-of-a-kind mobility devices designed to address their needs. This benefits spouses, parents, and caregivers who see their loved ones living fuller lives. We give doctors and therapists confidence that their patients are well cared for.
This is more than a job. It’s a calling. Some days bring sweat, some days bring tears, but every day brings the knowledge that we have made a difference. We may leave the office at the end of the day, but we are constantly thinking about ways to improve what we do and how we do it.
As each new day begins, we go to work with pride and resolve, profoundly aware of the significance of our vocation. We are National Seating & Mobility, and our life’s work is helping others move through life.
Let’s get moving.
